Check-in instructions will be sent to your email 3 days prior to your arrival date.

Many of our homes welcome pets. To search for homes that can accommodate your furry friends, check if under the amenities pets are allowed on our website.

Requests for early check-ins can be made on the website. We will do our best so you can get an early check-in or late check-out, we love to give our guests the best rental experience. We cannot promise at booking confirmation because we have to see if we don’t have any other reservation, if not you are more than welcome to an early check-in or late check-out. Let's please check again the day before your check-out or check-in.

Each property is unique so please make sure to check if there is a balcony or a view advertised on the listing description.

To have access to the building amenities you may need to pay a resort fee. Each property varies so please make sure to check the property description and then under guest access to see if there is any extra fee associated with the property.

Pack and Play are available upon request (extra fee may apply). Please request the Pack and Play before arrival. 

Our company follows a strict cancellation policy. If you have already booked with us, please check terms of service & cancellations policy.